A: A reservation can be postponed one time if the request is made after the 72-hour cancellation policy. If you choose to cancel this reservation, the deposit will be forfeited and in accordance with the 72-hour cancellation policy of your original booking. Postponed reservations are subject to rate changes and availability. Guests who booked via third parties are advised to contact their booking provider for assistance.
Q10: I left an item behind in my room. How should I report it?
A: Please call the front desk at (707) 857-4343 or email us at firstname.lastname@example.org with details of the item and booking information including date of stay.
Q11: What transportation options are available?
A: Driving is generally your best bet in Geyserville. Uber, Lyft, and taxis are not always available. There are a number of tour companies in the area that provide transportation to local wine country destinations.
Q12: How far away are the nearest airports?
A: The closest airport to Geyserville is Santa Rosa (20 minute drive). A bit further out, both San Francisco International Airport and Oakland International Airport are approximately 90 miles away (1h 45m drive).
Q13: What are the nearest stores available?
A: There are two markets in town: Geyserville Market and Deli and AJ’s Mini Market. Healdsburg, a ten minute drive, offers a number of grocery stores.
Additional Policies to Note
We reserve the right to cancel or modify reservations where it appears the reservation contain or resulted in an error or mistake. Should it appear that a customer engaged in fraudulent or inappropriate activity or under other circumstances we extend our right to cancel or modify as needed.
2: Fees/ Incidentals
Totals listed here are estimated based on current rates, taxes and fees and do not include additional fees/ charges/ incidentals that may be incurred during your stay.
3. Late Check-out
Late check-outs can be provided upon request. Every half hour passed the confirmed request for a late check out will result in a $25.00 fee.
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