Frequently Asked Questions (FAQ) & Policies

Q1: What are your check-in and check-out times?

A: Our check-in time is 4:00 PM and our check-out time is 11:00 AM.

Q2: Do you allow pets?

A: We are a pet-free property. With the exception of certified service animals, we do not allow pets. Thank you for respecting our pet policy.

Q3: When are your pool hours?

A: Our pool hours are from 9:00 AM until 9:00 PM.

Q4: When is the Geyserville Grille open?

A: Please see the Geyserville Grille page for hours of operation.

Q5: How can I book a room?

A: You can book directly through our website or call us at (707) 857-4343.

Q6: Do you allow smoking on-site?

A: We are a smoke-free property. If you do wish to smoke, we ask that you do so off the hotel property.

Q7: Do you have rooms with two beds?

A: Yes. We offer “Standard Double Queen” and “Deluxe Double Queen” rooms. See our Rooms page for additional details.

Q8: Where can I eat in Geyserville?

A: Our onsite restaurant, the Geyserville Grille, serves breakfast and lunch. See the Geyserville Grille page for menus and operating hours. In addition, there are a number of local restaurant options that are within minutes of the Geyserville Inn including Diavola (Italian including pizzas), Catelli’s (Italian), Corner Project (Brewpub), Geyserville Gun Club Bar and Lounge (pub bites), and Rustic (Italian). See our complete list of restaurants here.

Q9: What is your cancellation policy?

A: A reservation can be postponed one time if the request is made after the 72-hour cancellation deadline has passed. If you choose to cancel this reservation, the deposit will be forfeited in accordance with the 72-hour cancellation policy of your original booking. Postponed reservations are subject to rate changes and availability. Guests who booked via third parties are advised to contact their booking provider for assistance.

Q10: I left an item behind in my room. How should I report it?

A: Please call the front desk at (707) 857-4343 or email us at frontdesk@geyservilleinn.com with details of the item and booking information including date of stay.

Q11: What transportation options are available?

A: Driving is generally your best bet in Geyserville. Uber, Lyft, and taxis are not always available. There are a number of tour companies in the area that provide transportation to local wine country destinations.

Q12: How far away are the nearest airports?

A: The closest airport to Geyserville is Santa Rosa (20 minute drive). A bit further out, both San Francisco International Airport and Oakland International Airport are approximately 90 miles away (1h 45m drive).

Q13: What are the nearest stores available?

A: There are two markets in town: Geyserville Market and Deli and AJ’s Mini Market. Healdsburg, a ten minute drive, offers a number of grocery stores.

Additional Policies to Note

1: Reservations

We reserve the right to cancel or modify reservations where it appears the reservation contains or resulted in an error or mistake. Should it appear that a customer engaged in fraudulent or inappropriate activity or under other circumstances we extend our right to cancel or modify as needed.

2: Fees/ Incidentals

Totals listed here are estimated based on current rates, taxes and fees and do not include additional fees/ charges/ incidentals that may be incurred during your stay.

3. Late Check-out

Late check-outs can be provided upon request. Every half hour past the confirmed request for a late check out will result in a $25.00 fee.