Health & Safety

To our valued guests,

We want you to know that you can rely on us always to put your health and safety first. As a family-owned business, we treat our guests with the same care and responsibility as our own family members. That’s why we are taking the below precautionary measures to provide peace of mind throughout your travels.

Thank you for placing your trust in us.

Dan Christensen, Sr.

President & CEO

Flexible Cancellation

Guests may cancel their stay at any time with no penalty. A full refund will be issued within 90 days of cancellation. Guests who booked via third parties are advised to contact their booking provider for assistance.

Health Checks

Employees are screened daily for signs of illness, including temperature and symptom checks. Anyone displaying signs of illness will be asked to leave and advised to see a doctor; this includes guests.

Enhanced Cleaning

We are closely following health department guidelines on cleaning and disinfection, focusing on high-touch surfaces and public spaces. Social distancing, use of masks and cloves, and other recommendations have also been implemented property-wide.

Guest Information & Travel Tips

As we re-open for business in the new world of COVID-19, we want you to be prepared for your visit to the wine country and understand what to expect in the way of revised policies and practices.

Pre-Arrival

  • Are you symptom-free?
  • Do we have your current contact info?

* Note: Guests displaying COVID symptoms will be asked to leave.

Contact-Free Check-In/Out

  • Checkin from your car. Just pull up to the port-cohere and we’ll greet you momentarily.
  • Your credit card will be billed upon checkout, so there’s no need to say goodbye!

Guest Rooms

Rooms are thoroughly cleaned and sanitized prior to guest arrival, with special attention to high-touch surfaces. All previously-available can be obtained by contacting front desk.

Social Distancing

Please observe social distancing guidelines and markings.

Face Coverings

In public spaces, guests are required to wear a mask that covers your nose and mouth. Grille guests may remove masks while eating and drinking.

Sanitization

Wash your hands frequently.
Amenities may occasionally be unavailable for a short while during sanitization.

Local Amenities

The Geyserville Grille and Duo Tasting Room, located on our estate, are open for both outdoor and indoor guests.
Local tasting rooms and restaurants are also open and welcoming visitors.
The pool is open. Capacity guidelines are strictly observed.